Privacy Policy

LD.ONE is the trading name of 2iiD Pty Ltd 97 602 349 459, a company registered in Victoria, Australia. We provide technology services and consulting to clients across Australia and internationally. Your privacy is important to us. This Privacy Statement outlines how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website www.ldone.aior engaging with us, you consent to the practices described in this Privacy Statement.

What personal information we collect

The types of personal information we may collect include:

• Your name, email address, phone number and organisation details when you contact us or sign up for updates;
• Information provided when you submit enquiries or engage our services;
• Technical data such as your IP address, browser type, access times, and pages visited on our website (collected via cookies and analytics tools).

We will only collect personal information necessary for our functions and activities.

How we use your information

We may use your personal information to:

• Provide and improve our services and solutions;
• Respond to your enquiries and communicate with you;
• Send you updates, insights, or marketing communications you have opted into (you can unsubscribe at any time);
• Maintain our records and comply with legal obligations.

How we disclose your information

We may disclose your personal information to:

• Our employees, contractors, or service providers who help us operate our business and website;
• Professional advisers (such as lawyers or accountants);
• Regulatory authorities or as required by law.

We do not sell or trade your personal information. Where we use third-party services (such as cloud platforms), we ensure appropriate data protection measures are in place.

International transfers

Some of our service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure that your information is handled in a way that is consistent with the APPs.

Security of your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

Access and correction

You may request access to the personal information we hold about you, or request that we correct it if it is inaccurate, out of date, or incomplete. To make a request, please contact us at the details below.

Contact us

If you have any questions about this Privacy Statement, our privacy practices, or wish to make a privacy complaint, please contact us:

2iiD Pty Ltd (trading as LD.ONE)
Email: andy@ldone.ai
Address: 5/12 McRobert Street Newport, Victoria, Australia

We will respond to your query or complaint within a reasonable period.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or the law. The updated version will be posted on our website with the effective date.